Refund policy
Last updated: September 28, 2026 · Tek-Plus inc., Québec, Canada
Provisional text
This text describes how the product actually works, but it has not been reviewed by a lawyer yet. The final wording, provided by Tek-Plus inc., will replace it.
Refund within 30 days
Any purchase can be refunded in full within 30 days, with no reason to give.
How to ask
Write to support@kopiro.app from the address used for the purchase. The refund is processed by Paddle and returns to the original payment method, usually within a few business days.
Subscriptions
Cancelling a subscription stops the renewal: Pro access continues until the end of the period already paid. A refund, on the other hand, ends the license right away.
Lifetime license
The lifetime license follows the same rule: full refund within 30 days.
Contact us
For any question: support@kopiro.app.