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Kopiro

Privacy policy

Last updated: September 28, 2026 · Tek-Plus inc., Québec, Canada

Provisional text

This text describes how the product actually works, but it has not been reviewed by a lawyer yet. The final wording, provided by Tek-Plus inc., will replace it.

Privacy officer

Requests for access, correction or withdrawal of consent go to privacy@kopiro.app.

Information collected

At purchase: your email address and language, passed on by Paddle. When a license is checked: your key, an irreversible fingerprint of your computer, the type of system and the IP address of the request. When you start the free trial, which you confirm yourself: the same fingerprint and type of system, so that a trial is used only once per computer. When checking for updates: the software version, the system and the architecture. For a form on this site: what you write in it.

Purposes

Send you your license key, check that a license is valid, limit the number of computers per license, prevent abuse of the free trial, offer the right update, and answer your requests. Nothing else. The software never starts the trial without your explicit confirmation.

What never leaves your computer

Your devices’ screens, the videos and screenshots, the files you transfer, your devices’ names and serial numbers. The picture goes from the phone to the computer over a cable or your local network, never through our servers.

No telemetry, no cookies

The software sends no usage statistics and no crash reports. The site sets no cookies. It counts its visits with Plausible, which uses neither cookies nor any lasting identifier: your IP address is used to derive your country, then discarded without being kept, and visitors are counted using a random identifier renewed every day. Plausible receives the page visited, the page you came from, the country, the device type and the browser — nothing that identifies you, no profile, no tracking from one site to another. These measurements are aggregated, stay in Europe, and serve only to tell us which pages are useful.

Third parties

Paddle (payment and invoicing), Keygen (licensing), Amazon Web Services (licensing service, emails, website and update hosting, Montréal region), Cloudflare (anti-robot check on the forms) and Plausible (website analytics, cookieless, hosted in Europe). Google is added only if you ask the software to download the Android tools and accept Google’s license: your IP address is then disclosed to Google, as for any download. These providers may process information outside Québec.

Retention and deletion

Technical logs are kept for thirty days. The anti-abuse counters, which hold neither your email address nor your IP address but only a fingerprint of them, erase themselves after two hours, and after two days for the daily counter. Messages sent through the contact form are deleted from our inbox after twelve months. The retention applied by Paddle and Keygen to their own records is governed by their respective policies.

Your rights

Access, correction, withdrawal of consent and portability: write to privacy@kopiro.app. We answer within the timeframes set by law.

Privacy incidents

Should an incident present a risk of serious harm, the people concerned and the Commission d’accès à l’information are notified.

Contact us

Privacy questions: privacy@kopiro.app. Support: support@kopiro.app.